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Q & A

How do you keep my private information confidential?

In our dental office, we value our patients and respect the privacy of the personal information you provide to us.

On January 1, 2004, Alberta’s Personal Information Protection Act (PIPA) and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) came into effect. These pieces of legislation provide all Albertans with the right to protect the privacy of their personal information in terms of its collection, use and disclosure. The Acts established the principles that guide businesses such as our dental office in taking the proper measures to ensure that the personal information we collect from you remains private.

Our office has taken a number of measures to ensure that your personal information remains confidential and is used only for the purposes outlined on our consent form. All records are handled with discretion to ensure your privacy. Care is taken to protect computer monitors from public viewing. When necessary, the transfer of records is done using secure methods and systems, reputable carriers, and information is anonymized whenever possible. We do not share your personal information outside our office for any marketing, promotional, publicity, educational or research purposes without your consent.

On your behalf, we are trained in personal information protection and we review our information collection procedures and consent forms on an ongoing basis.

Our Privacy Officer is Judy Clarke. She can be reached by contacting our office.

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